Servicing System Selection Case Study #1

Objective:

A systems review project was performed for a client that desired to evaluate the leading mortgage servicing system providers in order to economically and efficiently support a startup mortgage service company with special needs of servicing sub-prime loans.

Solution:

This entailed surveying the identified service providers, weighing each of the systems functionality based on the client’s needs, to select the premier loan servicing system. The process included using a proprietary survey and weighting systems for evaluation of each provider.

Results:

The results gave weighted scores to the systems that best met the client’s requirements as well as the likelihood the company could provide the necessary support to convert and maintain the system in the future. The client selected a system that is fully meeting their immediate needs.